OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Why are the shipping rates so volatile?

There are several factors that contribute to the volatility of shipping rates, making the cost of ocean freight fluctuate more than other transportation methods like air cargo or ground transportation. Here’s a breakdown of the key reasons; Supply and Demand, Fuel Costs, Port Congestion, Geopolitical Events, Seasonal Fluctuations

What happens if my shipment is delayed?

A shipment might delay for the various reasons; Bad weather Customs clearance issues Port congestion Mechanical issues Unforeseen circumstances (natural disasters, strikes) But incase of any of this circumstances should; Contact Us for updates and information. Contact the recipient to inform them about the delay. Track your shipment using our online system netus a mauris ac consectetur libero volutpat congue congue turpis a consectetur adipiscing sit.Suspendisse leo fringilla a congue tempus nisi conubia vestibulum a in posuere accumsan.

What are my delivery options?

Here are some of our delivery services Standard Delivery, Expedited Delivery, Same-Day Delivery, Door-to-Door Delivery, Dock-to-Dock Delivery, Terminal Pickup. NB: This varies depending on your location and the season

How can I get a quote for my shipment?

How can I get a quote for my shipment? By filling our form physically or on our website

What items are prohibited from shipping?

For safety, legal, and regulatory reasons, certain items cannot be shipped through our courier service. These include hazardous materials (such as flammable liquids, explosives, and toxic substances), perishable or temperature-sensitive goods, illegal items, cash or valuable securities, firearms, and live animals.

We also follow the shipping restrictions and customs regulations of each country we operate in, which may vary depending on the destination. Before booking your shipment, please review our detailed Prohibited and Restricted Items Policy or contact our Customer Support Team for guidance if you’re unsure whether your parcel meets our shipping guidelines. Sending restricted items may lead to shipment delays, confiscation, or legal penalties.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Error: Contact form not found.